Terms & Conditions

Minimum Order Requirement: 

• All local delivery orders are subject to a minimum order value of $250 AUD.

Local Delivery: Free delivery within 75km

• Sienna Desserts offers complimentary delivery within a 75km radius of our kitchen: 
• This applies to orders meeting the minimum spend.
• Address: 4/46–50 Bay Rd, Taren Point NSW 2229 Australia

Extended Delivery 75km to 200km: 

• Deliveries beyond 75km and up to a maximum of 200km are available with variable delivery fees.
• All extended delivery orders must meet the $250 minimum order requirement.

Australia-Wide Delivery For large orders:

• We offer free Australia-wide delivery on orders exceeding $5,000 AUD. 
• Shipping methods and timeframes may vary depending on location, order size, and product requirements.

Delivery Schedule & Processing:

• Deliveries operate Monday to Friday only (excluding public holidays)
• Orders placed by 5:00pm (business days) require one (1) full business day handling time
• Example: Order placed Monday before 5:00pm → Delivered Wednesday
• All delivery timeframes are estimates only.

Business Collection (Pick-Up) Customers may collect orders from:

• 4/46–50 Bay Rd, Taren Point NSW 2229
• Collection Hours: Monday to Friday
• 7:00am – 3:00pm
• Orders must be confirmed prior to collection.

Delivery Conditions 

• Customers must provide accurate delivery details at the time of ordering
• Delivery timeframes may be affected by traffic, weather, or operational factors
• Sienna Desserts is not liable for delays outside of reasonable control
• Authority to leave must be specified if unattended delivery is required

Order Responsibility

• Once an order has been delivered or collected, responsibility transfers to the customer.
• Appropriate storage is required to maintain product quality

Based on shortest/fastest road route / Road kilometres from 4/46–50 Bay Rd, Taren Point:

FREE Local Delivery (0–75km)

• Sydney Metro, Sutherland Shire, Wollongong & Campbelltown
  

Regional Zone 1 (75–95km Delivery Driving distance) 

• Gosford, Kiama, Springwood, Picton
  

Regional Zone 2 (95–115km Delivery Driving distance)

• The Entrance, Terrigal, Mittagong, Katoomba  
  

Regional Zone 3 (115–135km Delivery Driving distance)

• Wyong, Bowral, Blackheath, Gerringong
  

Regional Zone 4 (135–155km Delivery Driving distance)

• Southern Lake Macquarie, Moss Vale, Berry
  

Regional Zone 5 (155–175km Delivery Driving distance) 

• Newcastle CBD, Northern Lake Macquarie, Nowra
  

Regional Zone 6 (175–200km Delivery Driving distance)

• Maitland, Goulburn, Bathurst & Ulladulla 

Planning a large event or wedding? Let Sienna Desserts take care of the dessert catering. We offer a variety of catering options to fit any budget and will work with you to create a dessert menu that your guests will love. Contact us to find out more!

We recommend placing large, corporate, or event orders in advance to ensure availability and scheduling.

At Sienna Desserts, we take pride in using quality ingredients and delivering exceptional products. From time to time, our product pricing and delivery fees may be adjusted to reflect seasonal availability and operational changes. We always aim to keep our pricing fair, transparent, and up to date. 

All prices listed on the Sienna Desserts website are exclusive of Goods and Services Tax (GST) unless otherwise stated. A 10% GST will be calculated and added at checkout in accordance with Australian taxation requirements. The final total, including GST, will be clearly displayed prior to payment confirmation.