Privacy Policy of Sienna Desserts

Privacy Policy – Sienna Desserts

Sienna Desserts is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Information We Collect We may collect personal information when you:

• Place an order
• Complete a contact form
• Subscribe to updates or marketing
• Create an account
• Interact with our website

This information may include:

• Name
• Email address
• Phone number
• Business details
• Billing and delivery address
• Payment details (processed securely via third-party providers)

2. How We Use Your Information: We collect and use your information to:

• Process and fulfil orders
• Communicate with you regarding enquiries or orders
• Provide customer support
• Improve our website and services
• Send marketing communications (only if you opt in)
• Comply with legal and regulatory obligations

3. Cookies & Website Analytics

Our website may use cookies and analytics tools to enhance user experience and understand website performance.

Cookies may collect:

• Browser type
• Pages visited
• Time spent on site
• General location data
• You can disable cookies through your browser settings if preferred.

4. Sharing of Information

We do not sell or trade your personal information. We may share information with trusted third parties only where necessary, including:

• Payment processors
• Website hosting providers
• Delivery partners
• Marketing platforms
• These providers are required to keep your information secure.

5. Data Security: We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no online data transmission can be guaranteed as completely secure.

6. Access & Correction: You may request access to your personal information or ask for corrections at any time by contacting us.

7. Marketing Communications: If you opt in to receive marketing communications, you may unsubscribe at any time using the link provided or by contacting us directly.

8. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Sienna Desserts

📧 sales@siennadesserts.com.au

📞 (02) 9037 0345